Privacy Policy – How All Slots Protects Your Data

1. Introduction

This Privacy Policy applies to the All Slots online gaming platform at allslots.vu and covers all interactions between the platform and its registered players. It sets out what personal information we collect, how we use it, who we share it with and what choices you have regarding your own data.

By registering an account or using any part of the All Slots platform, you acknowledge that you have read and understood this policy. This document should be read alongside our Terms and Conditions and our Responsible Gaming guidelines, both of which form part of the overall agreement between you and the platform.

All Slots serves players in Pakistan. All transactions operate in PKR and all communications are in English. This policy is written with the Pakistan player in mind and reflects the types of data interactions common to the platform's payment and account features.

2. Data We Collect

The information we collect falls into two broad categories: information you provide directly and information generated automatically by your use of the platform.

Information You Provide

• Registration details: Your name as it appears on your CNIC, date of birth, mobile number and email address.
• Verification documents: A copy of your CNIC, which may be requested during the account verification or first-withdrawal process.
• Payment details: Your JazzCash or Easypaisa mobile number, Raast ID, bank account details or card information as required when making deposits or withdrawals in PKR.
• Support communications: Records of any messages, queries or complaints submitted to the support team via live chat or email.
• Responsible gaming preferences: Deposit limits, session timers or self-exclusion settings you configure within your account.

Information Collected Automatically

• Device and browser data: Your device type, operating system, browser version and screen resolution.
• IP address and approximate location: Used to detect unusual login activity and to ensure the platform is being accessed appropriately.
• Session and activity logs: Pages visited, games played, bets placed, time spent on the platform and login timestamps. These logs are used for fraud detection, dispute resolution and improving the platform experience.
• Cookie data: Session identifiers and preference cookies. Details are covered in the Cookies section below.

3. How We Use Your Data

Every piece of data collected by All Slots has a defined purpose. We do not collect data speculatively or hold information beyond what is operationally necessary.

We do not use your personal data to build advertising profiles, sell to marketers or share with unrelated third-party businesses. Promotional communications from All Slots — such as bonus notifications — are sent only to registered players who have not opted out.

4. Payment Data and PKR Transactions

When you deposit or withdraw funds in PKR using JazzCash, Easypaisa, Raast, bank transfer or card, the actual transaction is processed by the respective payment provider using their own secure systems. All Slots receives confirmation of the transaction — the amount, timestamp and your account reference — but does not store your mobile wallet PIN, full card number or bank login credentials.

Payment records are retained for the period required to support dispute resolution, fraud investigation and withdrawal verification. If a discrepancy arises between your account balance and a payment record, these logs are the reference point for resolution.

All payment data in transit between your device and the platform is protected using TLS encryption. Sensitive fields such as card numbers are further protected at the processing level and are not accessible to platform staff in unmasked form.

5. Sharing with Third Parties

All Slots does not sell, rent or trade your personal information. There are, however, limited circumstances in which data may be shared with third parties:

• Payment processors: JazzCash, Easypaisa, Raast, card networks and banking partners receive the minimum necessary data to complete your PKR transactions.
• Game providers: Third-party game studios whose titles are hosted on the platform may receive anonymised session data (e.g. game round results) necessary for game operation. They do not receive your personal identity details.
• Technical service providers: Hosting, security and analytics partners operating under strict confidentiality agreements who help keep the platform running reliably.
• Legal and regulatory requirements: If All Slots receives a valid legal obligation requiring disclosure of specific data, we will comply with that obligation and, where legally permitted, notify the affected player.

Any third party receiving data from All Slots is contractually bound to use it only for the specific purpose for which it was shared and to apply appropriate security standards.

6. Cookies and Tracking

All Slots uses cookies — small text files stored by your browser — to support platform functionality and to understand how players use the site. We do not use third-party advertising cookies or cross-site tracking technologies.

The types of cookies we use:

• Essential cookies: Keep your session active while you are logged in. Without these, the platform cannot function.
• Preference cookies: Remember settings like your preferred language or display options.
• Analytics cookies: Help us understand which pages are visited most and where players encounter difficulties, so we can improve the experience. This data is aggregated and not tied to your personal identity.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in and using the platform. Analytics and preference cookies can be disabled without affecting core functionality.

7. Data Retention

We hold personal data for as long as your account is active and for a defined period after account closure, which allows us to resolve any outstanding disputes, process pending withdrawals and meet any applicable record-keeping requirements.

Specific retention periods:

• Account and identity data: Retained for the lifetime of your account and for a period following closure to support dispute resolution.
• Transaction records: PKR deposit and withdrawal records are retained to support financial reconciliation and withdrawal verification.
• Support communications: Kept for a reasonable period to support ongoing queries and quality assurance.
• Game activity logs: Retained for dispute resolution purposes. Anonymised aggregate data may be kept longer for platform improvement analysis.

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked back to you.

8. Security Measures

Protecting player data is a technical and operational priority at All Slots. The measures we have in place include:

• TLS encryption for all data in transit between your device and our servers.
• Encrypted storage for sensitive personal and payment data at rest.
• Access controls ensuring that staff can only access the data they need for their specific role.
• Regular internal reviews of data handling procedures.
• Monitoring for unusual account activity, including login attempts from unrecognised devices or locations.

No online platform can guarantee absolute security against all possible threats. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone. All Slots will never ask for your password through any channel.

9. Your Rights Over Your Data

As a registered player, you have meaningful rights regarding the personal information All Slots holds about you:

• Right of access: You can request a summary of the personal data we hold on your account.
• Right to correction: If any of your details are inaccurate or out of date, you can ask us to update them. You can also update basic information directly within your account settings.
• Right to deletion: You can request that your account and associated personal data be deleted, subject to our retention obligations for financial records and any open disputes.
• Right to opt out of marketing: You can opt out of promotional communications from All Slots at any time by contacting support or using the unsubscribe option in any marketing email.
• Right to restrict processing: In certain circumstances you may ask us to limit how we use your data while an issue is being resolved.

To exercise any of these rights, contact the All Slots support team through the live chat feature on the platform. We will respond within a reasonable timeframe and may need to verify your identity before acting on the request.

10. Children and Under-18 Protection

All Slots is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a registered account belongs to a minor, that account will be immediately closed and any deposited funds returned to the payment source.

If you are a parent or guardian and believe that a minor has registered on this platform, please contact support immediately with the relevant account details so we can investigate and take appropriate action without delay.

11. Changes to This Policy

All Slots may update this Privacy Policy from time to time to reflect changes in platform features, payment options or general best practices. When updates are made that meaningfully affect how your data is used, registered players will be notified via email or an in-platform notification before the revised policy takes effect.

The date shown at the top of this page reflects when the policy was last updated. We encourage you to review this page periodically. Continued use of the platform after a policy update is treated as acceptance of the revised terms.

12. Contact Us About Privacy

If you have a specific question about how your personal data is handled, want to exercise any of your data rights, or want to report a privacy concern, the All Slots support team is available 24 hours a day, 7 days a week through the live chat feature on the platform.

You can also find answers to common questions on our FAQ page. For account-specific data requests, please have your registered mobile number or email address ready so your identity can be confirmed quickly and your request handled without unnecessary delay.